|Regular System Maintenance [Posted on:8/12/2018]
Sunshine 811 performs regular maintenance work on its systems the Saturday after the second Tuesday of every month between 8 a.m. and 5:00 p.m.
For additional information regarding how this maintenance may affect you, please visit our Technical Support Knowledge base Solution at http://ow.ly/gG3b307YAZx.
If, after the maintenance times, you have further difficulty accessing these systems or successfully transmitting your response data, please notify Sunshine 811 at (800) 651-6720 x4, firstname.lastname@example.org, or http://support.callsunshine.com as soon as possible.
|System Status and Contact Information [Posted on:6/22/2018]
System Status including scheduled maintenance, system uptime, etc. – http://status.sunshine811.com
If you need additional information regarding Sunshine 811, please visit our web site at http://sunshine811.com.
Internet Ticket Entry / Request a Locate Ticket
To Enter a ticket, enter login information above, or click on link next to To Create a Single Address Ticket
If you have Questions or Issues with Internet Ticket Entry please call 800-651-6720 Option #8 for further assistance.
If you need to call in a locate ticket, please call 811 or (800) 432-4770.
Excavator Positive Response
To view Positive Response Information for your tickets, enter login information above, or click on link next to To Check positive response / ticket status on an existing ticket or call the Positive Response System at 800-852-8057.
Member Service Area Registrations, Entering Positive Response Information, Contact Updates or other member related issues, please call 800-651-6720 Option #4 or email email@example.com.